The Top 20 FAQs Answered


Q: Why Should I Buy A Led Mirror?

A: The LED Bathroom Mirror represents the next evolution in the integration of mirrors and lighting. It has the capability to remove the necessity for wall lighting typically positioned above conventional mirrors, resulting in a sleeker and more contemporary appearance for any bathroom.

Q: Will It Be the Only Source of Light in a Bathroom?

A: Using an LED Mirror as the sole lighting source in a bathroom is not advised. We suggest incorporating overhead lighting alongside Lighted Mirrors to establish optimal lighting conditions.

Q: Can Your Mirrors Be Installed Vertically or Horizontally?

A: Certainly, all of our mirrors are designed for both vertical and horizontal installation. It's important to carefully consider the dimensions when doing so.

Q: How Does the Anti-Fog (Demister Pad) System Work?

A: The defogging film on the back of the bathroom mirror works by lightly pressing the separate touch button on the mirror. The front of the mirror will heat up and takes the fog off the mirror.


Q: What Is Dispatch Time Frame?

A: Every mirror is dispatched within a span of 2 business days from the date of the order.

Q: How Long Does Shipping Take?

A: Shipping takes 5 - 7 business days for delivery.

Q: Can I Track My Mirror?

A: Absolutely, after your order has been shipped and processed, you will receive an email containing a tracking number. This number can be used to track your order's progress online.


Q: Can I Install My Mirror without Technician?

A: Certainly, it's possible to install the led mirror yourself. We are confident that the provided manual will offer clear instructions for a straightforward installation process. However, for added safety, we recommend considering the assistance of an electrician during the installation process.

Q: Is the Installation Manual Provided with the Mirror?

A: Yes, the installation manual is provided and put inside the box.

Q: Can the Mirror Be Installed Horizontally as well as Vertically?

A: Of course, the mirror can be installed in a manner that aligns with your preferences and the available space you have.

Q: Where is the ON/ OFF Switch Located?

A: By default, the switch is positioned on the right side. However, if you decide to rotate the mirror, the switch will adjust its location accordingly.


Q: What Is Your Warranty? What Does It Cover?

A: We offer 1 month no-excuses return and 24 months warranty. You can contact us through our email address if you encounter any problems:
    You just need to provide the proof of order and payment, we will serve you until you are satisfied!

Q: What If I Receive the Demaged Mirror?

A: In the event that you receive a damaged mirror, kindly initiate a claim via email. It is essential that you provide us with images of the mirror clearly showing the damage.

    We need the following:

    1) one close-up picture of the damaged mirror.
    2) one picture of the whole mirror.
    3) one picture of the whole box mirror was packaged in.
    4) one close up picture of the shipping label.

Please email us with your pictures and order details to

Q:Is the Mirror Parts UL Certified?

A: All electronic parts are UL certified.

Q: Can I Return a Mirror and Get a Refund?

A: If the mirror remains in its original, unused condition and is returned to us within 30 days, a complete refund is possible. The mirror should be sent back with its original box, packaging, and included accessories. Please note that return shipping costs are non-refundable. Before initiating a return, we kindly ask that you reach out to us directly for further instructions.


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